why does outlook keep asking for password verification

Why Does Outlook Keep Asking for Password Verification?

If you're experiencing repeated password verification requests when using your Outlook desktop client, you're not alone. Microsoft has identified a code issue that's causing this problem for users who are still connected to their accounts via basic authentication.

The issue is specific to users who are trying to access their email through the Outlook desktop client using basic authentication. If you're one of these users, you may be seeing repeated prompts asking you to verify your password, even if you've already entered it correctly.

Microsoft has confirmed that this problem only affects users who have service-based search or Focused Inbox enabled on their accounts. The good news is that the company is working on a fix and expects to deploy it within the next 14 hours.

In the meantime, there are a few things you can try to mitigate the issue:

1. Update your Outlook desktop client to the latest version.

2. Enable Modern Authentication on your account. This will allow you to use more secure authentication methods and may help resolve the problem.

3. Consider using other protocols to access your email, such as Outlook on the web or mobile devices.

It's worth noting that this issue doesn't affect all users, so if you're not experiencing repeated password prompts, you shouldn't need to take any action.

Microsoft is committed to providing a secure and reliable email experience for its customers. The company is working hard to resolve this issue as quickly as possible and will continue to provide updates on the status of the fix.

In the meantime, if you have any questions or concerns about your Outlook account, feel free to reach out to Microsoft support for assistance.

Why does outlook keep asking for password verification